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Archive for the ‘Community Building’

A Challenge: Chicago-Theater-A-Day

September 20, 2009 By: Nick Keenan Category: Chicago Theater, Collaboration, Community Building

So perhaps you haven’t heard yet:

The TCG National Conference is coming to Chicago in 269 days (as of this post).

At the recent host committee planning session at the League of Chicago Theatres for Chicago’s contribution to the festivities (many many cool events, opportunities, and ideas are in the works for all sizes of theaters, and we’ll need your help putting them together) someone made a pretty simple observation: 269 is approximately the number of active theaters in Chicago.

So someone else threw out the idea: What if we created a youtube channel, and featured a video of a Chicago Theater each day until the conference? 3-5 minutes, something that gets at the heart of what makes each individual theater unique. Like the World Theater Day Tumblr feed, those videos then become a living document of all kinds of information and voices in the Chicago scene. As the TCG Conference makes plans to arrive in Chicago, they’re also getting a really accurate cross-section of the full breadth of Chicago Theater – yes, the Goodmans and Steppenwolfs, but also the Timelines, the Griffins, the WNEPs, the Steeps, the Ruckuses and the Factories. Take this video from the Neo-Futurists, which sums up nicely the energy contained in their shows:

So I put it to you Chicago: Can we make this happen? Can your theater put together a low-investment, quick and dirty feature video that perhaps communicates the content of your work, or the communities that you serve – the heart of what makes your theater exciting and unique? Maybe this video is something you can put together quickly, maybe it’s a clip of something you’ve already made, maybe it’s a 5-miniute flip cam video (I promise you: you know someone who has one. We’ve got three.)

Here’s what I see as the potential benefits of this project:

  • Create More, Think Less.
    Translating the energy of live performance or the way we put live performances together to the video format takes a certain amount of creativity. It’s super-easy to not do it well, and like anything, it takes practice, and takes a strong conceptual impulse to do right. As someone whose theater has gotten a lot of mileage out of a low-cost trailer video, I can tell you it’s a good skill to develop if you want to have an audience, no matter what kind of marketing budget you have. It doesn’t need to be polished – though it can be if that’s your identity – it needs to simply communicate who you are and what you do and what it’s like to be there.
  • It’s an effective visual census
    I have this nagging doubt that one of our biggest challenges as a theater community in Chicago (though the problem is shared by other theater communities) is that each theater, especially small theaters, has a delusion of uniqueness. Yes, of course we are unique – we’re different collectives of artists, with different resources and interests – but we are often off the mark when we try to pin down and communicate WHY we are unique. It’s clear to me after the past few years that data alone isn’t enough to convince us of this. Of the seventeen-or-so new companies out there this year, even in a post-Rob Kozlowski/CTDB world – I’m still seeing a predictable amount of repetition of purpose, mission, positioning, and communications. (Don’t feel bad if I singled you out here – you’re so very not alone. But… fix it.) There is a lot of “we are going to change the entire world. Through theater.” But as we all learned in our first acting class: Show Us instead of Telling Us. Putting our faces and our work out there in a public, shareable format lets us collect and really see ourselves and what we are really capable of creating in a greater context, and releases us from the temptation of hiding behind shiny words. It lets us learn by comparison, while also showing the country the true diversity of what we have here.
  • It equalizes the playing field while Chicago Theater itself has a platform
    One of the dangers facing the theater industry is that the financial structures that currently have a ton of money and influence aren’t necessarily the models that will survive in the future. The climate is changing fast for the arts: The dinosaurs may die out, and the rats and cockroaches may have an evolutionary advantage. Even if that idea is dismaying to you, you gotta deal with it to survive. By showcasing all of chicago theater’s various models and approaches in an equalizing format (everyone can get to youtube, but not everyone can fit into the Side Project), we get much closer to a real theater lab environment – we can see what is truly exciting, even if it doesn’t currently have the marketing power to push itself into the forefront of the conference.

Contact me via email or via twitter with your video, or if you need help. Spread the word, and let’s help each other get real, rich exposure to every theater company in town. And stay tuned as we put this together – I think the results will be exciting and eye-opening.

This post brought to you by Ian Martin of Atomic Fez Independant Publishing, who bought me a bottomless cup of coffee at a delightful brunch this morning. My hands are still vibrating with excitement and caffeine.

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The Big List

September 03, 2009 By: Nick Keenan Category: Chicago Theater, Community Building

An exciting announcement from the League of Chicago Theatres today:

In Jan. 2010, the Chicago Theatre community gets a city-wide patron database.

Boom. Right? There’s the necessary checks and balances to retain patron privacy and list autonomy. But even League member theaters who have *not* been tracking data will now be able to use this pre-built and pre-calibrated system as part of their League membership. As someone who both knows how to build a versatile database but still finds his company using a big obnoxious excel spreadsheet for this task, I say yay.

Theoretically, the big list would allow for the tracking of deep patron data – such as city-wide theatergoing habits of individual patrons. This would be a massive first step for small storefront theaters who are trying to gather real, actionable marketing data.

On a large scale, it’s also conceivable that this kind of data gathering could really shed light on exactly how big the Chicago theater-going audience is – and how big it needs to be to support operating companies.

I found some interesting thoughts on the TRG website, as well that comes from data culled from other cities that have tried this system – such as this finding that rented mailing lists and a season subscription campaign don’t exactly lead to success – specifically, rented lists can usually only scrounge up a 0.4% subscription rate. Huh. I knew it didn’t work, but I didn’t realize it was equivalent to setting all those season brochures on fire in a hobo oil drum.

Way to go, League. You’ve earned this:

(h/t ZeFrank)

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Rewriting Ourselves

August 24, 2009 By: Nick Keenan Category: Chicago Theater, Collaboration, Community Building, In a Perfect World, On the Theatrosphere, Teachable Moments

One of the things that became clear at our New Leaf Brunch Launch this week was that, while our friends and audience clearly love the approach of a season question (yay, score!), it wasn’t yet clear to them exactly how New Leaf chooses each question, each year.

The answer: For us, the season question is always the question of everything. Now.

Last year was a year of new beginnings for us. “How do we build a future from a present we didn’t expect?” New Leaf was finding itself switching gears into a new kind of work, a new kind of intensity. In our personal lives, our company members were finding that the allure of career – even a part-time, low-income career, but One That Was Calling To Us – was becoming increasingly more attractive with age, somehow more necessary than a life of stability in service to ideas that we didn’t quite believe in.

So we left those jobs, and that safety net. We leapt into the freelance sector. We connected with our creative calling, and found ways of making that work necessary, and lucrative. We shopped around for non-group health insurance, and although it hurt, we paid for it, because it meant freedom and a new kind of security.

In our artistic work, we explored death, and we confronted ourselves with the inevitability of our own deaths. We explored the cost of a life left unlived, and we interrogated ourselves and identified the aspects of our unlived lives that would become regrets given the chance. We discovered the hard-won value of a path chosen instead of defaulted into, and we forced ourselves to choose our own path, and we forced ourselves to blaze that trail into a wilderness that was… Calling to Us.

And so here we are. A tribe, together, in some pretty rough and unexplored terrain. We’re a theater company that is small with a big reach. We’re creative workers with less regular (and less soul-sucking) employment who have the tools to build a lifestyle, but we need to get to work sowing opportunities and reaping small bits of income, or we will starve. It is clear: our question is changing.

So from this atmosphere forms a new question, with new work that we must do to crack open that nut and really make us look and examine our lives beyond our work. A new question that constantly pushes us to renew.

For me, I’m starting to see the patterns in how we communicate, and the patterns that form into psychic blocks. I haven’t been a blogger for very long, but I have been involved in the public discourse of theater arts for a few moons, and I’m seeing a new round of exciting energy that reminds me of a similar round of exciting energy. This new round comes primarily from this galvanizing and energizing series of posts from the New Colony, calling for a long-term manifesto and summit to organize and legitimize storefront theater in Chicago to take the helm as a trend-setting theater community. This is not the first time a flare has been fired calling for Chicago to take the helm as a world leader in creating new, exciting theatrical work. But because it comes in a time where many are chanting that call to action together – we have begun to tell that same story together with and through our lives – it feels like there is real momentum, that we are approaching a tipping point.

A story is never a complete truth, but it is always a compelling truth. A story ignores much mundane detail in the name of focusing our attention on what matters, on what needs work, on what needs focus. The story says “our work and our leadership is not as diverse as we are,” “our work is not risky enough, not bold enough,” “our work does not feature enough new voices, and so old voices retain too much influence.” A story is idealism, codified and written, with the beginnings of practical applications of that idealism – bold new ways of being – wrapped up in the myth and the fairy tale.

I empathized with this story of the New Colony’s – an entire framework for viewing the situation of Chicago storefronts – and, predictably, I was reminded of my own experiments at forming initiatives and coalitions. This is when I was an even younger arts advocate and as someone entirely new to engaging with public discourse. I recently looked through some old notes I had created for an ad hoc organization I was trying to put together – the Storefront Theater Alliance of Chicago, or STAC, I think we were calling it. I remember the meeting I had with several trusted folks in other small companies to plan out and carve a mission for this alternative organization that would represent the specific needs of independent theater – advocacy I didn’t feel happening and so I didn’t believe existed. I remember the moment when the plan all fell apart… we decided on our mission, a mission we could all get behind. And we looked up, just to check, the mission of the League of Chicago Theaters, and I saw:

Our mission and the League’s mission were the same thing. Nearly word for word. We were working towards the same goal. We were asking the same question from two very different angles.

That was, I think, a week before I first emailed Ben Thiem at the League and really started engaging him in conversation. Learning what he was working on, and giving him (public) feedback about the programs they had put on that had made a big impact on me. (Larry Keeley created this amazing manifesto for Chicago Theater to effectively simplify, unify and modernize our marketing and unite the community behind a few key initiatives that would break open the watermelon of new audience development, so to speak. I still keep that powerpoint hosted here. Read it. It’s a good story.)

That conversation led me to think deeper about the needs and situations of theaters beyond my own, and gather data, and see how my energies could be used to further other people’s stated goals – goals I believed in. Instead of writing a new story from scratch, I’d become an editor, a shaper of other stories, helping other advocates test messages and unite the community behind common purpose.

My question was changing, can you see?

I did more research, I talked with friends who had done even more research. Eventually, through Dan Granata, I read the stories of the beginnings of the League way back in the first revolutionary storefront movement in the 70s. I began to see that my efforts were part of a cycle of group behavior, and realized that if we didn’t understand the story of people like Lois Weisberg we were never getting anywhere… Storefront arts organizations have this way of proliferating and periodically you would have three or four ask the question of why storefronts didn’t cooperate to leverage their energies for cultural change. You had a lot of people get discouraged very quickly in the face of financial and political and personal limitations. I got a little obsessed with counting things in the hopes that the full picture would yield clarity, because I could see – from my initial perspective, I was not seeing the entire picture. But progress starting happening, slowly. Deb Clapp was named as the new head of the League, and on this one day Deb sat down with many of the same folks that had been involved with STAC – plus the Goodman and some other larger theaters – and bam, we planned Chicago’s World Theatre Day celebrations in a couple hours. It was easy to unite and cooperate, because it was for the collective benefit of all.

I felt that advocacy, suddenly, and felt myself becoming a stronger advocate. And I’m still not seeing the entire picture.

Here’s the thing – I believe in what the New Colony is asking, and I think – still – that they are presenting questions that we must all choose to act on. (So do it, seriously. Let’s stop putting it off in the name of our own immediate needs, get coffee together and hash this shit out, a common goal and a common purpose, because the world is waiting for change to be articulated and germinated.) Let’s also try to bring everyone to the table so we see how big this question really needs to be. Let’s learn the old questions so that we can adapt them into new questions. I believe in the transformative power of story, because I’ve seen its effect on my life, on our lives, on our city, on our country. The stories we tell rewrite what we become, somehow.

And so this year, I still believe in the old question – I still believe we must build a future and that our present is rarely one we expect – but I believe it with more experience and more choices under my belt. Some of those choices and some of that experience may be untrustworthy – I’m only human and so my failure to revolt doesn’t necessarily mean that revolution isn’t necessary.

But even the faultiness of stories yields amazing fruit. I still believe, for instance in the fanciful and perhaps hubristic story that I daydreamed about at UMass with my upper- and lower-classmen friends – that we would get to be part of an American cultural renaissance, an explosion/confluence of new science that illuminates art and art that illuminates science. Oddly enough, I believe that the act of telling myself that story again and again has somehow manifested itself in my life and my community. And the story of renaissance – that particular series of intellectual and creative reactions – has this ability to align us towards the possibility of radical creative thought (as opposed to radical destruction). It starts us running in the same direction, and starts us building and creating.

And so I ask the question: What are the stories I’m telling myself? Are they lies, or are they truths that I don’t understand yet? And how are those stories changing me, even as I fail to understand them? Do I want them to change me?

Do I need to tell myself new stories in order to become the person I want to be, or to create the community and world I would like to live in?

Choosing stories to change the world is positively mundane in the realm of theater… every artistic director does it, in their own way, every year. But even mundane things can explain the universe we live in – if we examine them closely enough.

I learned that from Arcadia by Tom Stoppard. It’s a good story. You should read it.

This post is cross-posted on the New Leaf Theatre Blog. The coffee ingested to produce it was provided by the incomparable Margo Gray. Thanks, Margo!

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Stage Management Awards Update: We have Green-light.

June 16, 2009 By: Nick Keenan Category: Community Building, In a Perfect World, On the Theatrosphere

Very happy news came in a couple days ago from @mltachco: The New York Innovative Theatre Awards (they that evaluate the off- off- broadway scene) is trying out an Outstanding Stage Management award this coming season.

Nice job, off- off-ers. Hey Chicago, can we make this happen already?

From their press release:

Since the very inception of the IT Awards, we have wanted to develop a means of recognizing the unique, necessary and often overlooked role of the Stage Manager. As a part of the celebration for our 5th year, we are excited to be able to present the inaugural Outstanding Stage Manager Award.

The IT Awards will be the premiere ceremony to showcase the people who are the “glue that holds the whole show together from before first rehearsal until after strike. Our work as designers, performers, and directors is NOTHING without stage managers to understand, interpret, support and execute it in a real-world context.” — In Defense of Stage Managers blog

(that’s me. hee hee!)

After years of research and consulting hundreds of theatre practitioners and especially Stage Managers, we have developed a process similar to our honorary awards, but one as unique as the award itself. The two-part process includes both judge’s scores and an application that will be reviewed by a committee.

Beginning in January of 2009, as a part of their assignments IT Award judges were asked to evaluate how the technical elements of the production flowed together. Those scores will help inform the committee who will review applications and make the final decision. The application asks for examples of the Stage Manager’s organization and leadership. Two letters of recommendation are also required from people who worked with the Stage Manager on the production.

The OSM (Outstanding Stage Manager) Committee is made of eight individuals that include stage managers as well as directors, actors, press, producers and crew. OSM Committe Chair, Stephanie Cox-Williams said “There are awards for directors, lighting designers, sound designers, set designers, actors, etc., but without a Stage Manager to put all of the pieces in motion, correctly and on time, those elements would not make a cohesive production. The IT Awards, is taking a big step forward by recognizing the unsung heroes of the stage.”

All productions registered with the IT Awards for the 2009 season and that had opening dates after 1/1/09 are eligible to submit an application.

We believe that we are the first awards organization to recognize Stage Managers along with all of the other production elements. It is an exciting step, but an unprecedented one so feedback from the applicants, the OSM Committee and the OOB Community at-large will be an important part of this process going forward.

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You have no control over your life.

May 27, 2009 By: Nick Keenan Category: Community Building, Teachable Moments

No answers here, just questions.

Big events have been drawing this fact of life into sharp relief over the past week/month/year, on a huge scale and many spin-off, convoluted, personal scales.

The manufacturer of my car, who happens to be one of the leading employers of a nearby state, will likely be bankrupt soon. I’ll probably be getting rid of it anyway, likely for well below the market value. Because honestly? Even if it is valueless, it makes no financial or environmental sense for me to keep it. In another year, that would have been a decision that mattered, and it’s almost an afterthought.

I’m getting to the age when mortality is an internalized fact of life for pretty much everyone I know. This Memorial Day, we lost Will. And we had another health scare the next day that was almost made worse by that ugly, gaping maw in the social safety net that most professional artists find themselves slipping through at one point or another: Uninsurance. Don’t get me wrong, I think children and the elderly deserve universal health care first as we as a society can afford it. But I also believe that we should freaking find a way so that everyone can have access to it. Even the simple fear of losing access to health care has its own cost in missed opportunities for screenings and preventative medicine. I don’t care how Social Darwinist you’re feeling today, I’m done with losing and almost losing friends, and I think we need to find a way to prevent basic health care and especially preventative medicine from being an even slightly financial decision.

Prop 8 woes in California also demonstrate the government’s and more importantly the Body Politic’s ability to remove our rights to well-being and a level social playing field, but there are encouraging signs that at least there’s a winnable battle yet to be had there. It’s not going to play out in the judicial oligarchy, because that wouldn’t really have a sense of finality – the decision lies in hashing out the problem once again in the court of public debate and ballot. There are ways and means to win back that control, and build lasting justice in reaction to a particularly clear injustice.

And there’s one more thing, probably the smallest of all these things, but the one that seemed the most like the universe coming right out and bitch slapping the people I live and work with, declaring: “You. Yeah, you. The technical theater artists and independent theater producers. That’s right: You. Fuck You.”

The Texas Senate, in an apparent fit of pique, proposed and approved a measure to make Lighting Design functionally illegal. The really bafflingly scary thing about this is just how often this happens. In the face of some other social ill, DIY creative enterprise in general can and will at any time be just plain eviscerated and made illegitimate with the sweep of a legislative pen. The tax code does this, the health care system does this, we do it to each other and we do it to ourselves by leaving ourselves vulnerable and unprepared. The society itself does not see this work – by which I mean the work of independent, non-profit theater whose goal is revelation over capitalization – as legitimate. Part of us doesn’t think it’s legitimate either, as measured by our actions and our real impact and influence on our communities.

But that vague sense of laziness is really hard for me to jibe with Will, who lived this life all the way through, without the equity card, without the health insurance, all the while supporting the small companies that he cared about as a grant writer and advisor, touring schools and being a crucial part of bringing developing plays to life for the developing playwrights that he believed in. Ultimately, we give all of ourselves over, and request a modicum of empowerment from society and government just to do our work – to explore troubling and mundane subjects and what it means to be a community and what it is like to share an imaginative spark – without quite this much fear of being left out to hang for spending time on this way of life. One of those subjects could be, certainly, how it’s only been (some) Americans in this last half-century that have lived under the delusion that we do in fact have control over our lives – and what does that mean?

If you don’t have control over your life, then it follows that sickness and health isn’t something you get to choose or earn based on market performance. I don’t know when that idea started to make sense to us. If the licensed electricians legitimized as theatrical lighting designers by the Texas legislature can work and get enough money or support to get health care – a safety net for when not if we eventually fall ill – we should be able to achieve at least that for each other.

Precariousness, large and small. I am thankful for what I am granted the chance to hang on to.

Not everything falls apart. Give a hand to @travisbedard and @jimonlight, who fought and organized intelligently over the past two days for their right to light. If the bill gets changed tomorrow, I’m giving them the credit. And see the steps they took to get there on Twitter – it’s a compelling call to action.

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I love on Chicago Amplified

May 15, 2009 By: Nick Keenan Category: Community Building, On the Theatrosphere, Tools

WBEZ’s Chicago Amplified program has beefed up its presence in the Chicago theater talkback circuit… quietly and diligently recording interesting conversations and performances that would otherwise be lost to the world forever.

One of these recordings actually captured a portfolio dream for a sound designer… a full recording of Remy Bumppo’s original commissioned work Think Tank: American Ethnic, with both performer dialog and sound design mixed in. If your exposure to theater on the radio is primarily through LA Theatre Works – or if you’re outside of Chicago and want to see me put my money where my mouth is as a designer – I hope you can check it out.

If you’re creating great programming in Chicago and don’t have a podcast infrastructure to capture it yourself, I’d also recommend contacting the good people at Chicago Amplified… It’s one of the few places that will lend its excellent web infrastructure and traffic to creative organizations of all stripes.

You can also donate to Chicago Amplified here… And catch WBEZ employee Don Hall (and friends of TFTF Schadenfreude) in this video, doing what they all do best: Crank.

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Theaters and The Web: An Online Debate

April 01, 2009 By: Nick Keenan Category: Community Building, In a Perfect World, Infrastructure, On the Theatrosphere, Teachable Moments

I was thrilled to be asked by The New Colony contributor and blogger Benno Nelson to engage in an online debate that took the temperature of theater blogs in this our internet age. That’s why I totally didn’t join in until a couple minutes ago. What can I say, it’s tech.

At any rate, here’s the discussion so far, and you can join in yourself. You’ll hear from Benno first and then you’ll hear from me.

The internet will be for maybe only a few more years the Wild West, the Manifest Destiny of our age. Not everyone understands what it is or how to use it, but most everyone knows they cannot be left out of it. This applies, of course, to Theater Companies. There have been some attempts to codify, or at least examine the components and goals of websites, and particularly blogs operated by Theater Companies. The consistently excellent Kris Vire has, for example, offered a few ruminations on this topic, but I think it is worth our attention here as well. The justification for including it as a Cliché, I feel it necessary to point out, is that the possession of a “blog” seems to have grown into an unconsidered necessity for theater companies and I want to draw attention to this thoughtlessness and worry about it.

First of all, it is so self-evident that it is almost absurd to point out that the primary activity of Theater Company websites is marketing/advertising: making it easy for a potential audience to get telegraphic information – who, what, where, when, why – about the company and their productions. But what is a Theater Company blog, and what is it for?

Well, it’s actually not very simple. A clichéd response would be that a blog allows a theater company to maintain an online presence. What the hell is that? In the case of The New Colony, for instance, what do they gain by having these columns up once a week? Ideally, I suppose, they get increased traffic by becoming a place people can count on for new content: in the internet, updates are the equivalent of a neon sign. The more updates, the more content, the more people are likely to check your site and keep checking it. Does this sell tickets? I really don’t know, but when I saw FRAT it was full almost to capacity.

The Steppenwolf also relies on content generation, but they are much more streamlined. That is, their posts are all about the Steppenwolf, their shows, their season, their collaborators. It is essentially like an ever-expanding playbill. Interestingly though, for a company like Steppenwolf or The Neo-Futurists where much of the draw of the company is in the company members, the blog offers a great way to deepen audiences’ familiarity with and knowledge of these members. By including a post by Joe Dempsey on joining the cast of Art, for instance, we get a better idea of who he is. Perhaps we’ll want to see him more, and return to the theater when he returns.

What is a bad theater company blog? One that is hard to read or navigate (with regard to design), or contains meaningless information, or is updated infrequently. The insistence on web 2.0 interaction is a little tiresome for me, because I don’t believe that the companies really care what I think; these seem to me rather more an extension of the farce of post-performance talk-backs, but I hope I’m wrong.

The interesting thing about the internet is that it is in some ways a great equalizer. It is essentially as easy for a tiny company without even a reliable performance space to operate an excellent website as it is for the Goodman– to make a home online and offer consistent and engaging programming there as on stage. It is not a requirement to offer this, but it is really not particularly difficult and if it exhibits that Theaters are engaged in the world as we come upon it today, not desperately keeping up and not hopelessly aloof, then they are certainly worth the trouble. But the panicked desperation to have a blog because it is the thing to do leads to a lot of bad blogs and a haziness about what they can and should be.

Aww yeah. Showing up late to the party.

While I’m late to contribute to this online debate, it’s certainly not for lack of interest. A number of the concepts of content generation that Benno explores here (capturing more traffic, deepening interest of the work already being done by theaters, cultivating an ability to communicate clearly and interestingly about one’s own work) are things we tried to throw into relief with World Theatre Day – an event a number of Chicago theater companies threw in cooperation with the League of Chicago Theatres and the Chopin Theatre.

For me, the Chicago WTD celebration was about putting some of these theories into practice and, hopefully, feeding that growing energy of theater’s online presence back offline into a live spectacle. Before the event, theaters from all over the world were asked to contribute video, audio and images of work and play – content they were already generating in the normal course of producing theater – to an open blog. That video and content was then projected and shared in the event on a big screen. During the party, a team of volunteers captured quick video snippets and interviews, and uploaded it within minutes to the open blog using the dirt-simple video capturing tool that is the Flip Camera. International theater artists live-tweeted their responses to the fun was being had in real time, and I posted those tweets back up on the projector screen. It was like internet connection feedback.

So yes: there’s many different ways to generate content as a theater, and there’s many ways to streamline the process of generating new content. But there’s a couple points here where Benno and I seem to have completely different perspectives. One is on the preeminence of new content over easy content. We agree, before you get too excited, that this content has always got to be good. This difference of opinion makes sense, as I’m a production manager of a small company who knows that when you make time for creating new content during a production process, you inevitably rob time from another project … like opening your show. Since marketing is a contract of trust with a potential customer, the model of “you must create new content on your online presence every week or you will lose your online audience” just isn’t sustainable in my experience. What I think is sustainable is something similar… a model of “capturing” your

While Benno is suspect, I’m a total believer and convert to the value and, yes, necessity of social networking as a conscious and intelligently-utilized component to a company’s online presence. World Theatre Day in America simply would not have happened this year without the presence of Twitter and Facebook to coordinate and fuel it. We quite literally organized every aspect of that party – from putting together the talent and equipment to getting the hundreds of partygoers to show up – all through a Facebook meme that allowed individual theaters to add their own branding sauce to the event. That said, Benno’s point about the way he feels about the way especially very large and very small theaters have been using social media – that “they don’t really care what he thinks” – well hell, attention must be paid here. If you are a theater that wants to take advantage of the huge currently-erupting geyser that is social media, part of the bargain is that you must demonstrate care about what your readership thinks. When they feel it’s not a two-way relationship, they bolt.

Remember to remember the obvious: rich two-way dialogue is what theater is all about. The fact that there seems to be a prevalent idea that post-performance talkbacks – or indeed any structured dialogue between theater and audience – is a “farce” is a sign of trouble in my book. That’s a signal to me that we need to reengage and re-conceive how this dialogue could really take place in the future. There have been many moments in the past year that actually indicate to me that theaters take the nurturing of this dialogue very seriously. I was witness to some electric moments of audience engagement in the talkbacks and performances of the O’Neill fest at the Goodman.

Speaking of the internet being an equalizer, it’s a little sad to note that this is because NO theaters, and really no industries on the planet right now, have the infrastructure currently to incorporate Social Networking and web content into their day to day operations. I’ve seen big, small, and medium theaters miss or delay big opportunities to engage in online dialogue, because they’re all still getting the hang of it. The wonderful talkbacks I mentioned above were captured – as the sound engineer I actually did the recording – but as far as I’ve seen they haven’t been rereleased as podcasts yet after over a month. The reason everyone is buzzing about these services and their effect on society right now is because those effects are potentially revolutionary. The effects of blogs on print journalism have shown exactly how revolutionary they can be. I’m not one of those (anymore?) that think that theater is in trouble, since theater ultimately thrives wherever people can talk with each other. New Leaf has been very lucky, as a very very small company, to be one of the beneficiaries of that equalizing force. Getting involved in bringing World Theatre Day to Chicago has put us, a tiny storefront theatre company, in contact with the strategic planners of TCG and in direct collaboration with the League of Chicago Theaters. Sharing our ideas has the added benefit of making us thought leaders. Before I get too excited about that, remember that our theories are only as strong as our data. Companies like Steppenwolf and the Goodman may prove to be the adopters that really matter, since they can accurately test how effective this new form of communication really works.

This is an unprecedented moment in theater’s history in the internet age. Finally, technology is not simply working on producing more widgets or harvesting more resources, we’re focusing our innovative energies on the fundamental challenges of human communication. And I think theater has a lot to teach technology in that department. But we, as a theater community, have to re-learn to have a dialogue in new formats first. And we’re doing it! Gold star.

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World Theatre Day Happened

March 28, 2009 By: Nick Keenan Category: Chicago Theater, Community Building, projects

And if you missed it, you can see it again.

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