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The Art in the Business of Theater – Collaboration Tools and Technology and the Storefront Theater Movement
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The Business of Changing People’s Lives

March 25, 2008 By: Nick Keenan Category: In a Perfect World, Teachable Moments

I normally feel eeeeeeecky after cross-posting something I wrote elsewhere, but around the time when we were revving up for the ol’ value blogathon last week, I wrote a draft at the New Leaf Blog that ended up really summing up a great deal of big and small thoughts I had about Tony’s Critiquing the critics project, the complex dynamics of an experiment that isn’t an experiment theater-as-tribe lab at New Leaf while producing a show that we both love and has received mixed reviews, and what it takes to draw success from a work that few people frankly end up seeing.

I guess what I’m trying to say is that the post had some resonance with the structural issues of theater I’ve been talking about here, and it’s a hard-and-fast example of why theater is valuable to both artist and audience, and also why that value is usually hidden. It was kind of a personal exploration of where the company and where the show is at right now, mid-run, so I didn’t end up publishing it until tonight, but you can read it in its entirety here. It was a biggy for me.

Here’s an excerpt, enjoy:

It’s always a shock to the system when you live through the same events as someone else and as you look back, they somehow have a completely different experience than your own.

The most difficult and scary part about producing theater – especially newer works – is that we have almost no means of controlling the exact narrative the audience walks away with – we have the collaborative process, and the clarity that (sometimes) comes with a well-defined artistic concept. With classics, there’s often decades or hundreds of years of established narrative that focuses attention on your specific production. In recorded and published media, the audience is allowed to go back, and reexamine, and in some cases find the “correct” interpretation intended by the artist. In theater, there are no second chances to re-examine and realign the audience’s experience. The story that played out in the audience’s head and heart, inspired by the events and actions you put on stage, is the story that actually happened. Of course we’re all living through the same events, but in some cases, we as artists don’t often get the feedback of finding out what that exact story was.

We’ve been talking on the [New Leaf] blog how we, as individuals, remember the last moment of our childhood, and in an odd, circuitous way, that ongoing narrative has become something equally momentous – I think that Goldfish Bowl marks the end of New Leaf’s childhood as a company. The emerging narrative from our string of reviews is that Goldfish Bowl is an intelligent and at the same time confusing play. We’ve been recognized in these reviews for consistently producing challenging work well, and taken to task for not drawing focus to elements of the play that we’ve found less vital to our mission as a company.

In many ways, this critical narrative doesn’t jive with how we see ourselves (tale as old as time, right?), and yet it’s the narrative that we must now move forward with through the rest of the run. Now it’s the narrative that our audience may be bringing with them as they walk in the theater, and it’s a narrative we are unable to address now that rehearsals are long over. A young theater company will complain when someone doesn’t “get” the play, because they don’t fully realize how important the audience’s given narrative is. An older theater company realizes that the purpose of a show isn’t simply about getting an audience to ‘accurately’ interpret your production – it’s about resonance, those moments that stick with you for much longer than the two hours you sit in the theater. It’s about tricking moments of clarity and self-reflection out of your audience, even if those moments are wildly unrelated to the show. It’s about providing an ideal setting for reflection, and sometimes that setting requires stepping back and not over-conceptualizing a script. That reflection is the gold that we’re mining for in this work – it is the mechanism of renewal.

Jared [Moore, Lighting Designer]‘s comments clarified my own feelings on the subject: You have to let the narrative happen. The audience’s ability – your ability – to form your own narrative over and through our story is what allows you as a member of the audience to have ownership of our work. It makes the audience part of the creative team, and in many ways the audience has always been the most fundamental part of the creative team. That’s what makes theater different. Audiences may rarely understand the specifics of what I had in mind when I create a design, but that doesn’t have to be a discouraging thing — because what they do find is something that they had lost and they need again – a memory, an emotion, a moment unlocked and treasured.We cannot control how other people see our work, and yes, that’s often frustrating, and to be candid, a source of fear and trepidation. But without that dichotomy of interpretation, there’s no surprise, doubt, disagreement, and reconnection. There’s no dialogue between artist and audience, and no conversation as you walk home from the theater. As we often say at New Leaf – those are the moments where a great theater company gets you hooked.

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We Have Ignition

March 23, 2008 By: Nick Keenan Category: Collaboration, Community Building, projects

The blogs of the theatrosphere weren’t the only things lighting up last week. This weekend alone I have been in touch with six movers and shakers who are all choosing now as the time to start cross-theater initiatives. That doesn’t seem like a coincidence to me, friends. They’re all in early stages, but they’re all incredibly exciting collaborative projects that you and your theater needs to get in on:

1) An IMDB for Chicago Theater. The CTDB? Dan Granata’s list-making of Chicago Theaters isn’t a vanity project. It’s about creating a tool to explore the network of connections that we have, and harvesting value from those connections. Since succeeding in theater often comes down to who you know and who knows you, such a tool can’t be underestimated. I’ve talked about this project before, but it’s starting to roll now… The relational database may now be jumping to the web, where it can team up with eager volunteers: That’s you, friend. Some possible benefits from such a site:

a) The ability to allow users to find and explore their own connections that lead them deeper into the detail of the industry. Did you like Kaitlin Byrd’s performance in Girl in the Goldfish Bowl? Well now you’ll be able to quickly and easily find out what else she’s been in and what she’ll be in next. This is a key feature that speaks to fostering local talent – it will be a way to provide the context of career to the specifics of a single performance.

b) Accountable user reviews. You can see the greatest challenge facing a theater simply by listening to the conversations in line: No one – NO ONE – sees a show unless it comes recommended by someone they trust. Some people trust certain critics, certain playwrights, directors, or theaters, and that’s been the answer so far. Well, let’s follow Amazon’s lead and allow user feedback to determine recommendations of other shows – shows maybe you’ve never heard of – but nonetheless are related to your interests. Step one: allow everyone to be a critic, and have “critic pages” where you can see EVERY user critic’s collected reviews – and determine for yourself whether you trust the glowing praise or the angry vitriol.

c) It’s built by the community, so it will serve the community. This is our challenge as web architects, and I think we’re up to it: It needs to be simple as sand to put up your own history and forge your own connections. It needs to be as fun and rewarding as friending people on facebook – with the added benefit of connecting you with local folk who are interested in seeing your work – and having their interests reflected in your work. And it’s worked before: as Bethany of Free and Cheap Theatre has told me, even after nearly two years of being offline, there is still a vibrant community of people who clamor for a service like they had before with Free and Cheap Theatre. It just needs to be built sustainably. To me, that means the community – not any single individual – needs to build it as it uses it.

d) Insert your idea here. The database we’re planning will be extensible, that is, able to incorporate future ideas and applications. If it relates to the information of theater in chicago, it can probably be stored, analyzed and capitalized upon. From an ethical standpoint, this means that needs to belong to the community, not a private enterprise. Many theaters in the past few weeks have discovered the joys of the Facebook Page to promote and analyze a core fan base, but have any of them considered where facebook’s ad revenue goes to? (hint: it’s this kid and his stock holders.) My personal feeling is that this project could not only “build the pie” of the theater going artist, but also feed a revenue stream to fund other projects that benefit the theater community in Chicago. This ain’t no money making venture, but if it takes off it could serve to help and benefit the people that use it.

2) Shared storage space and resource sharing for multiple theaters. This idea took off when two interested mid-sized theaters with a common problem (excess waste due to a lack of suitable storage, and high cost of props, furniture and costumes) decided to team up. I won’t name the theaters quite yet because the production managers initiating the project have boards they have to answer to, and this project is well in the “any-misstep-could-kill-it” phase. Also, it’s late and it’s Easter, and they’re not checking their email tonight… But our face-to-face is happening in a week or so, and already five other theaters have declared interest in the project.

Essentially, the proposal is: Pool our resources. As Joe, production manager for the largest theater involved, put it: “We have to throw out enough lumber every season to build 30 Side Project and New Leaf sets.” At the same time, Joe’s theater has very little access to props sharing arrangements like the one that the Side Project has with its visiting artist companies like LiveWire and DreamTheatre, so its prop budgets need to be pretty high. By creating a community storage facility with a unified organization and internal rental agreement, theaters can pool their money, throw out less, and find what they need with a minimum of headache.

Because it isn’t as free as data, this is the project that could be helped the most by the involvement of a community. This is a project that would need to be sustainable and financially solvent. It’s already clear that renting a space of the size required on our meagre budgets alone would be foolhardy, so the project needs eyes, ears and minds that can collectively work out some of the key details: Is there a donor who has a warehouse and is eager to take a mother of a tax break for the benefit of nearly every theater in town? What’s the best way to organize all these props and costumes? Where does the labor come from? How do we protect the rights of property for small theaters in such an organization? How would we resolve disputes if a valuable property is needed by multiple theaters at the same time? The answer may well be: Let every theater deal with their own storage solution, (UHaul here we come! Oy!) but we won’t know unless we really ask the question.

Here’s the best part about all three of these projects: You can start helping now, even in the “twinkle in our eye” stage. I’ve set up an online forum through this site (now with Sidebar action!) where you can help roadmap these projects, adding your input, suggestions, wishlists, feedback, resources, and reality checks every step of the way. After trying a number of formats, I’ve landed on the phpBB forum as the best existing method of getting a large community to collaborate on a project with a minimum of digression. I’ve also setup forums for other existing projects like Don Hall’s Off Loop Freedom Charter, because if you see someone pushing a rock up a hill… well, let’s help him out.

Also, this forum is meant as a practical and local companion to Theatre Ideas’ TribalTheatre Forum – which is a rich exploration of the theories behind the Theater Tribe ethos that is inspiring many of these projects. It’s not that theory, coordination, and action should be at all divorced from each other, but sometimes the conversation needs a little more focus.

There are two words that are still ringing in my head from the dozens of blog entries about the value of theater: “Communal Imagination.” Those two words formed a call to action that landed with me and many other artists interested in deepening their connection with this community, and this is the action: community-driven projects that are the result of community-driven imagination.

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Follow Up: The Violence of Articulation

March 19, 2008 By: Nick Keenan Category: Collaboration, Community Building


We tremble before the violence of articulation. And yet, without the necessary violence, there is no fluent expression. When in doubt, I look for the courage, in that moment, to take a leap: articulate a thing, even if I’m not sure it is right or even appropriate… “If you cannot say it,” wrote the philosopher Ludwig Wittgenstein, “point to it.”

— Anne Bogart

Here’s how other bloggers and commenters define the value of theater. The goal of the exercise is to find an unbreakable kernel of value, a nit that cannot be picked, that applies to all theater, and appeals to the needs of our time. To that end, I’m trying to summarize the core message of some of these posts: boiling them down and collecting them to hopefully achieve an accessible message that doesn’t water down the meaning of that message. Watering down the meaning is normally acceptable for talking points, but I don’t think it’s acceptable to theater folk. Which is ultimately a challenging and wonderful thing. Read the complete posts yourself and suggest other understandings and values on the brand-spanking new Tribal Theater forum (run by Theatre Ideas), because a lot of meat in what they’re saying is in the description. That said, a slogan requires succinct clarity, and that means the core message – the talking point – is always brief and electric.

Update before I even post this: Of course, Theater is Territory is already doing this job of compiling and comparing pullquotes from every blog they find. Great Minds DO Think Alike. So I’m changing my tack for this a bit. As Theatre Forte mentions, the question that inspired this series of posts is not an accidental first shot… it’s the first question that gets asked when you try to identify a cohesive brand for an ununified group: What are our shared values. It’s what Obama is doing in his speech on race – identifying our shared values. The second step in branding (an ugly word, yes, but a powerful principle) is boiling the rich, passionate responses into single sledgehammer values. And the third step is pounding the pavement with a unified message. That unified message may never come, but it does serve to focus the way we speak when we speak about theater. I’m just posting the single words that are finding resonance in multiple blogs, and arranging those in some like-minded categories.

Accessible / Identity

Involvement / Active / Immediacy / In the Moment

Communal / People / Community / Social / Teaching / Connection

Truthful / Honest

Flow / Energy / Exploration

These words are really the protein of a message, and we can’t forget the sauce. One phrase that really rang with me is Parabasis’ “Collective Imagination.” Chew on that… Theater is Collective Imagination. That shit is spicy.

Next step for you, dear reader: Which of these words gets you going, and/or what words / short phrases have you read in today’s blog postings that got your heart pumping? Also important: what phrases shut you down?

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Thought Attacks! Speaking About the Value of Theater

March 19, 2008 By: Nick Keenan Category: Community Building

In what I’m pretty sure is going to become a regular series of conversations, several theater bloggers have teamed up today to bring you their thoughts on the value of theater today. Coordinated conversation has a way of exploding thought. And here’s my $0.075:

For me, this collaborative conversation is a value in itself that is often generated in theater – it’s an open environment to develop compelling thought. It doesn’t require a camera, microphone, or a web server, but it does require the reality check of audience interaction. It’s the simplest public interaction, and putting on a play is the only bully pulpit I know of that is ultimately accessible to all.

I often describe the “job” that we do in theater to my students and colleagues in this way: “We’re in the business of changing people’s lives.” Sometimes that means alarming your audience, and often it simply means allowing them to find deep resonance in a single moment of a play – we don’t fully understand or can’t fully predict the specific effect that a piece will have, but the effect happens because there is power and energy in being in the same room.

The theater is a place of exploration. It’s a place where resonance can be discovered in unexpected places. It’s a place of active entertainment in a world of passive entertainment. It requires – and rewards – a certain level of imaginative involvement.

Don Hall and Slay today both reflect on our common goal of boiling down the core values of theater today, and the purpose for this conversation does have potentially far-reaching implications. People who value theater value a particular kind of open-eyed view (sometimes secular, sometimes liberal, but always open-eyed) of their society. Those kinds of people – people who desire a certain amount of change of the status quo – have a problem when bringing that idea and convincing people who are comfortable in the status quo that change is needed. Like the demon in The Exorcist we need to be able to learn, as a community of sometimes-like-minded individuals, to name the thing we want to truly conquer our problem. Open-eyed people reject the dogma of talking points, but they also understand their power.

As much as we may hate them for their “violence of articulation”, we need strong, clear talking points to stand up against other media and understand what we can do. And since you’re on the team, we need to understand our negatives, and how we can turn those negatives into more focused energy on our positives: Theater isn’t not as polished as film, it’s not as solitarily immersive as literature, it’s not as energizing as music, it’s not as connected as youtube or blogs, it’s not as convenient as television, it’s not as serious as religion, it’s not as powerful as politics, and all that has resulted in a single reality: we have less perceived importance to society than any of these. We are a different creature that has a different, under-explored function. If theater was simply a cultural dinosaur, it would have gone extinct sometime in the 80s

These are a core values that are what keep me doing theater rather than web design or other such nonsense: Critical Community Thinking. Exploration. Resonance. Accessibility. Collaborative Entertainment.

That fact of accessibility – that it is ultimately possible for anyone to create a theatrical event to test their ideas – will always save theater. It is an enduring artform – and has been since the groundlings – the enduring cockroach of human interaction. As ugly as we may seem to some in society, our theaters are where the people on the fringes of society can strengthen society through subversive stories worthy of Shakespeare’s Fool. Ultimately theater teaches us enduring – and valuable – lessons about other human beings, because theater doesn’t happen unless we interact with them first. We’re in the business of changing lives, and often that life is our own.

I’d like to second Don’s question: How do you get your non-theater friends into the theater? What convinces them, other than a favor to you that they will then hold over your head? What descriptions of theater’s value that you read today resonate with you? What are your values for the theater for the future?

Other blogs across the country discussing the value of theater today:

Don Hall
Slay
Theatre Ideas
Rat Sass
The Next Stage
Theater is Territory
Bite and Smile
That Sounds Cool
A Rhinestone World

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Harnessing the Power of the Smart Mob

March 08, 2008 By: Nick Keenan Category: Uncategorized

Just came across this incredible post by Kevin Kelly. What’s he’s talking about is exactly what I think the increasingly resonant theater blog conversation needs – a way to shape and focus the conversation without limiting the conversation. Through that shaping and focusing, we’ll find what we’re all craving… Action. A way to take the big, uncontrollable river of artists and energy and time running through the aging canals built by Broadway and Margo Jones and drive it through a new channel.

Chicago is famous for one of the great engineering wonders of the world: A river that was made to flow backwards. Kevin’s dead on: We can do group projects of this scale, but it takes not necessarily editing but engineering to direct the natural force of the stream of artists coming to town every day. Maybe it’s time to take those road trips out to Wisconsin, Iowa, Indiana, Michigan, Minnesota, Missouri and Kentucky and see how we can form stronger relationships with the folks doing theater out there? Maybe we can help connect artists unable to work in town with places that could use their help?

Zack Mannheimer’s digging a new river out in Des Moines. The question of the hour is: How can you irrigate your community through your art and through your life? The conversation engineering is happening at the same time the conversation itself is happening, but the engine hasn’t fired yet. Some innovative approaches to focusing the conversation have come from Devilvet (Recipe Cards for theater models that work), TheaterIdeas (the Theater Tribe Ning Group), and, as I’ve mentioned, the League of Chicago Theaters (ChicagoPlays Wiki). Their inability to catch on yet all stem from the fact that they’re inefficient communication tools – recipe cards are simple and exciting, but they don’t always contain enough information, the Wiki has a number of powerful features but let’s face it, is unsexy and is complex to use, and the Ning group is like a group blog, and blogs are proving to have limitations when it comes to generating and documenting action and projects.

There are lots of sticks being rubbed together these days, so if you see a spark, start blowing.

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What was that Geena Davis Movie again?

February 20, 2008 By: Nick Keenan Category: Community Building, projects

About six months ago, I had enough. I was a company member at three theaters and serving as the web master for all three. What was astounding to me was the sheer repetition of the tasks and conversations all three companies were having:

“What kind of mailing list management software can we use to e-blast our patron list?”

“What ticketing service should we use, or should we build our own?”

“What should our process be for recruiting board members?”

“How can we more effectively distribute postcards?”

“Are posters worth the price?”

“Is being a member of the League of Chicago Theaters worth the annual membership fee?”

Deja vu became a way of life.

And I thought: There’s a reason why this is happening. Our theater companies aren’t communicating and sharing best practices with each other. Why not? The League question especially really bothered me. I looked up their mission – have you read their mission? It goes:

The League of Chicago Theatres (LCT) is an alliance of theaters which leverages its collective strength to promote, support and advocate for Chicago’s theater industry locally, nationally and internationally. The League of Chicago Theatres Foundation (LCTF) is dedicated to enhancing the art of theater in the Chicago area through audience development and support services for theaters and theater professionals.

Hot Damn! That’s what I was looking for. But why wasn’t it working? Why wasn’t the League providing leadership – or the right kind of leadership – for storefront theaters?

I really tried to figure it out. I got it in my head that structurally they just couldn’t do it, because inevitably in a mix of LORT-sized theaters right down to itinerant theaters, representing the interests of individual small theaters just becomes overwhelming and frustrating. Storefront theaters are strapped for cash, self-centered and often very, very green in terms of how they administer themselves. They also can turn their organizations around on a dime and what they need one day is very different from what they need the next. That’s a recipe for Chaos Soup. It’s hard to get a small theater to even ask for help in a clear way, let alone ask for help in a way that can be provided.

So what would work? I got some friends – trusted colleagues with mutual respect – together over some take out thai and we brainstormed up some structures that would actually work to help storefronts learn faster and incorporate infrastructure more completely and lastingly. We talked about the possibility of splitting storefronts off from the league, and starting something new that simply represented and worked for storefronts and the specific infrastructural needs that storefronts represented. It would need to be built as more of a grassroots organization that could listen to the stated needs of companies and use experienced individuals to interpret solutions that could fix multiple problems with a minimum of effort.

It was at this meeting that the fatal flaw of such an organization became clear. There were five of us in the room, and we couldn’t agree on a flipping thing. New ideas were proposed, and then shot down emotionally. Babies were thrown out with bathwater because we had a room full of passion for change, but we didn’t have a clear survey and picture of the entire theater landscape. We had different priorities, and only enough time to deal with our own agendas.

I refocused. The passion that I discovered in the group was good, firey stuff, but the lack of traction was killing the momentum. We needed a better road map, and the initial idea to build momentum slowly by adding trusted colleagues and building a critical mass coalition was the root of a flawed concept. We didn’t need secrecy and safety, we needed a big, public call to action, and pretty much total transparency every step of the way. People don’t trust people or organizations that carry hidden agendas – no matter how benevolent those agendas may be – and that lack of trust will kill any traction that a movement has before it even begins.

So I started a blog. And others have already been blogging. That’s the clarion call right there. And having an open public dialogue has worked as a strategy – long-time bloggers are noticing a change in the tone of dialogue, increased readership and coverage.

One of the most regular readers has been Ben Thiem of the League. Last week he and I sat down to compare notes and see how we – and you – can pool our efforts to build something better for the community.

What became clear immediately to me in our meeting is that the League is willing and even eager to improve and streamline the resources they offer, but the financial and human resources are not there to back it up. The last few years of the League has seen its staff shrink considerably, and marketing budget dry up to almost nil. The initiatives keep trickling, but without time or the money to buy time, they falter before they have time to build up steam. Making that worse (and Ben’s the first to say so) is a closed and bottlenecked system for providing the most valuable resource that the League supplies – information. What Ben does all day now is answer individual emails from theater companies and manually copy their information over to a website database, or look up the answer and get back to someone. In the era of dynamic web services and collaborative content management, that crap has got to end.

That was the second thing that Ben made very clear to me – the League wants and welcomes help and input, but doesn’t currently have a mechanism other than email blasts and their website to spread and build information. That’s why the information coming from the League can seem weak – because it’s bottlenecked coming up, and bottlenecked going out.

That’s where we all can help. The biggest idea that came from my Storefront League pals is that Storefront theaters are rich with a single resource – volunteer time. As projects like Dan Granata’s uber-list of Chicago Theaters and Missions has demonstrated, a lot of us have a reasonable amount of free time on our hands that can be used to create or compile useful knowledgebases and information that can help a lot of people. What we are lacking is coordination. In the last week I’ve been invited to three different (and all well-intentioned) Ning groups and facebook pages and blog comments feeds that are all trying to do the same thing in a different back corner of the internet. We need a system to pool these individual initiatives and hours of volunteer time into a coordinated, accessible, and centralized resource. And we need that system of collaboration to not generate animosity and degrade our willingness to cooperate. It needs to be open, public, and built on a foundation of inclusion, and that will make it less likely to fall apart like previous initiatives that go back to the founding of Second City.

Blogs alone don’t succeed here, because they are not a collaborative tool. They are mouthpieces, or in orchestral terms, trumpets. They’re useful to get attention on a cause, but if we have any hope of getting this marching band rolling, we’re gonna need some other instruments and we’re going to need to use them for what they’re designed to do.

The League gets this, but isn’t currently built with grassroots momentum and coordination in mind. It has several major programs in the works, including a long-term plan to overhaul their website and create a “web 2.0″ site featuring user-updated content. This is where I kind of went all giddy, because to me the goal is to let the computers and the internet duplicate our work, not the league. I’m so sick of forms filled out in triplicate it’s making my eyes cross – it’s a waste of everybody’s time. What I’d eventually love to see is a single place where the community buzz can build up and people can share their news and coordinate with each other on their own terms. A Moveon.org / Facebook / IMDB / Wikipedia for Chicago Theater. A network of RSS news feeds that allow theaters to update their website and the league website in the same keystroke. A place where audience members can check out the collected works of artists and thereby become more involved and engaged in following their future career. A place where theaters can coordinate and enlist help from new-to-town volunteers who need inroads into the community. Something that generates excitement, knowledge, buzz, and community involvement in one place, for everyone in the community regardless of budget.

The first step is going back to the initial need – we need to build a place where theaters can discuss, develop, share and implement best practices. Right now. At the same time, I think we need to learn to dance the collaborative dance with each other again, in an environment that isn’t as combative as the blogosphere. We need an initiative that can prove to ourselves and to the League that storefront theaters and the artists that work in them are capable of creating incredibly valuable infrastructure for the whole organization, simply by talking and capturing our ideas in a centralized resource. Best of all, I think that resource already exists, and is only missing our involvement: The League of Chicago Theaters Wiki.

Do you know about something that some people don’t know about? Write it in the wiki. Do you have a question that you can’t seem to find the answer to? Ask it as a stub article in the wiki. Have you fastidiously compiled a list of resources that could be valuable information for other people? Plop it in the Wiki. Want to help, but don’t know what you could contribute of value? Write a comment below, and I’ll tell you specifically what articles you can get on, or talk to your theater colleagues and come to an agreement about what your company could spend some time on that could benefit us all. Make it a habit to donate 15 minutes of your time a day or an hour a week updating and adding useful information during your boring day job. Go through pre-existing articles and add footnotes and support materials. If something is just plain wrong, give your own perspective, or learn from the other perspectives out there. Think about what things would make a knowledgebase useful to you and your theater, and make sure that the wiki has those things. Develop the information, and encourage anyone who is new to town and eager to start their own company to learn the context of their new enterprises by going to the wiki and doing some good ol’ one-stop-shopping research.

To get you started: Last night, I saved a list of League Member Theaters complete with [[wiki links]] to create summary pages for each of these organizations. I’m also reorganizing the Resource Guide page to match a more traditional theater administration structure – Marketing, Development, Production, etc. If you regularly work as say, a props designer, this gives you a logical place to create pages for Thrift Store links and a link to the props designer list serve. When in doubt, save yourself some time by linking to external sites that you know to have quality information. The idea of a wiki is that the information is alive, and the community powering it keeps the information current and honest – and therefore valuable. It shouldn’t burn you out – if it’s working it should actually generate excitement and possibility for you and your organization. Many hands make light work.

If we’re successful, our work will open the eyes of the League and bigger players in town. Connections will be cemented. If we succeed in creating a valuable resource and they still can’t value our collective time, we’ll still have that resource – the mechanism of collaborative action, not the wiki – and we can take it with us and build what we need. My suggestion to Ben, which he obviously can’t sell to the League until an alternate income source is generated, is a time trade for young theater companies – rather than paying a hefty membership fee, young theaters should be able to earn League membership through volunteer service. I think we can convince them that that’s a good idea if we can demonstrate that our volunteer time is valuable, and that the wealth of the community isn’t at all about cash flow. The wealth of the community is everyone in it, including the people who aren’t connected yet.

The wiki is also a logical next step to developing and exercising the dialogue that has been generated on theater blogs in the last few months. It’s where the rubber starts to meet the road, and there’s more on the way once we see what falters and what works. I think the current dialogue is getting bogged down in theoretical policy discussions, because blogs encourage theoretical policy discussions. Wikis and forums encourage other kinds of dialogue – A wiki is a knowledgebase, an online library with no due dates. A forum is a place where ideas stick, can be picked up and developed, but nothing gets forgotten in the ol’ RSS news cycle. If you’d find a forum to be useful, I’ll put one together tomorrow, but again, my goal is to unify the conversation rather than fracture it further.

To those of you reading this from outside Chicago – I don’t think I’m excluding you here. I think developing a lasting infrastructure works best from the bottom up, so I think it’s good practice to start local. The things we learn here in Chicago have the potential to quickly change the way theater is done in the entire country.

There’s so many other programs that are in the pipeline and several upcoming initiatives from the League that you’ll want to hear about. I think this post is long enough, but keep your ears to the ground, and stay involved.

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Follow Up: The Tribe vs. the Macroeconomy

February 10, 2008 By: Nick Keenan Category: Community Building, Tools

I’m pumped for tonight.

This evening, New Leaf is embarking on something very different for us – we’re going to begin developing a play from scratch, using our lives, fears, and individual perspectives as source material.

The project originally began from a difficult point in New Leaf’s history, a night after a particularly difficult run through of The Permanent Way where we sat around a table at Ranalli’s and wrote our greatest fears as human beings down on the paper tablecloth in crayon. We’re kind of like kids when we get together, and crayon drawing is one of the most powerful ways we’re able to express ourselves.

Expressing our fears to each other gave them weight, and enabled us to gain insight into each other’s actions and the undertow of insecurity that led to those actions. It allowed us to become mentors for each other, and know when to push each other forward and provide encouragement or challenge. Expressing the fears also gave us some foothold against those fears, and plenty of raw material for our work. Knowing what was going on in each others’ inner lives allowed us to navigate each other more effectively and reduce the amount of confusion and unnecessary conflict in our company. It focused and sharpened the ensemble.

Personal lives often complicate a professional relationship, and that’s the reason creative tribes are difficult to put together. They only function on a foundation of profound trust and mutual respect. The way we are taught to operate is to hide our weaknesses, while the strong artistic choice often is to offer your throat to the world and dare the world to cut it. It’s surprising and exhilarating to display your identity and your perspective bare – the one you hide even from yourself – and it’s the core function of art. The tribe provides a collaborative environment that enables artists to do this and still maintain just enough safety net to keep pushing forward through the crushing insecurity that is generated by that level of honesty.

The support provided by a tribe is incredibly reassuring, because it has to be – it’s based on a family-type relationship that allows room for healthy and honest criticism based on years of shared experience. It also creates a people-centric co-prosperity that’s better than any pension plan you could ever hope for — Recessions come and go, but human beings, if they stay connected to each other, can maintain a stable existence of growth, pain, loss and happiness through harsh economic times. The tribe finds each other work and opportunities through lean times, and feeds resources, hopes, dreams and energy back to each other during those times when the manna rains from heaven. A tribe culture appreciates and understands your work from many perspectives, and they act as ambassadors of your work to find new clients and even new applications for your work. They find the doors that you haven’t been able to look for and they open them for you. It’s a culture that works for people more than the corporate model, because it places value on people rather than assets. It doesn’t have to convert human value into a monetary value first.

Scott over at Theatre Ideas has been plugging for a new model for a theater organization that will function more effectively to create exciting work than the regional theater model, and it’s a problem I’ve been trying to wrap my head around on the micro and the macro level. As excited as I am about the bottom-up approach of the tribe, there’s potential pitfalls for a tribalistic mindset in a globalistic environment. The potential price to pay is in the danger of groupthink and the difficulties involved in establishing a tribe of diverse backgrounds. It’s true that global environments like the American economic indicators like GDP haven’t been historically good at calculating the value of humanity because science and statistics haven’t really been able to develop solid objective calculation for subjective experiences like “happiness.” This flaw results in some pretty nasty side effects, like the artificial propping up of industries like Oil and Gas production or diamond mining which don’t accurately weigh in the costs of the human suffering involved in procuring them.


But a humanistic tribal mindset doesn’t completely solve the problem either: In 1972, Bhutan’s king decided to address the flaws of the GDP model by introducing his own Buddhist-influenced economic indicator: Gross National Happiness. For a country with few resources, a miniscule GDP, and no desire to modernize, this was kind of a no-brainer. GNH purported to measure and therefore encourage national wealth based on four indicators:

Promotion of equitable and sustainable socio-economic development, preservation and promotion of cultural values, conservation of the natural environment, and establishment of good governance.

Sound familiar?

The problem with this model (and the tribal model) is that it doesn’t have an built-in incentive to include everybody. Wikipedia continues the story of a dark underbelly that can accompany these utopian visions of freedom:

Critics allege that because GNH depends on a series of subjective judgements about well-being, governments may be able to define GNH in a way that suits their interests. In the case of Bhutan, for instance, they say that the government expelled about one hundred thousand people and stripped them of their Bhutanese citizenship on the grounds that the deportees were ethnic Nepalese who had settled in the country illegally. While this would reduce Bhutan’s wealth by most traditional measures such as GDP, the Bhutan government claims it has not reduced Bhutan’s GNH.

On a personal level, I can see the potential for New Leaf to revel in its own ideas and backgrounds and not seek out those diverse opinions into the tribe because they don’t resonate in the “right” way. I’m happy that we have a pretty progressive male / female mix and a long history of producing plays by lesser-known female playwrights without making a big brou-ha-ha about it, but at the same time I’ve been ashamed that as an organization committed to renewal we deal very little with the issues of poverty, segregation and gentrification that face Chicago. Part of that is that the neighborhood we serve is right in the center of high-income and overwhelmingly-white Lincoln Park, but that of course has historically been how tribes have protected themselves – by not interacting with the people that do not fit the mold of the tribe.

I think there’s a middle ground here that I desperately want to find. The tribe brings with it an innovative energy and the old “many hands make light work” approach to problem solving. But the top-down, GDP-lovin’, LORT approach knows exactly how difficult and draining it is to really represent an entire community. They get the angry letters, they pay the salaries, and they see the trend of a drying-out subscriber base. I think their history and their heavy infrastructure makes it difficult to redirect the sinking ship, even if they desire to do so.

But word-of-mouth movements can have an impact on these top-heavy systems that don’t quite work. What I think is possible is a way to focus bottom-up grassroots energy and access with high-level thinking and coordination that promotes cross-pollination of ideas and culture and transparency all around. A way to unite the tribes into coordinated strategy and continue to value their independence. I’d like to see a double-decker strategy for change that gets it done with a minimum of burn out. If that thought makes you tired, you need to get yourself a tribe to help you keep moving through the fatigue.

The first step for me is tonight… To lose all my marbles and lay it all out on the table and see where our hearts are, where our brains vibrate, and to see what images, music and text we can layer and mold to tell this story with all our being. The framework is as ugly as a blog post that compares storefront theater to the economics of Bhutan, but the final product… The final product has got my heart beating faster.

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Taking some time for the big picture

February 03, 2008 By: Nick Keenan Category: Teachable Moments

I was told that I needed to see Atonement (which will be one of like, three films I see in the theaters in a typical year). The sound design / composition was, as promised, exquisite (I think Marsha and Jess, who told me this had to be one of the three, saw a kind of combination of the musical concepts from The Dining Room and Girl in the Goldfish Bowl).

But what struck me was the same feeling I had felt after seeing Saving Private Ryan: this sense of guilt for everything, for being alive in a time of surplus, this deep regret that my grandparents’ generation had to fight for these basic necessities and barely escaped with their lives. It made me want to call them again, to talk with with all of them and relive their memories with them, and be thankful for their surviving: my grandfather Phil, a pilot in the CBI theater of WWII, who I was lucky enough to see a few months ago, and the grandfathers I can’t speak to anymore, Charles Keenan who also served, and my Japanese homestay “grandfather” Masami Ueno, who grew up on the other side of the war. There are fights that our forefathers fought then and since then so that we wouldn’t have to. They are fights of violence against aggression and injustice, and they are also fights of rebuilding that constructed the infrastructure of our lives. It is very difficult not to take the fabric of your life for granted.

The baby boomers also contributed a kind of violent and righteously indignant intellectual shift – a second major reaction that formed our world to day. The 60s developed this kind of revolutionary approach to everything, a new dogma that held that old infrastructure must necessarily be rebuilt from scratch in order to be truly new and truly equal and truly free. This kind of intellectual violence, like WWII, was absolutely necessary but also had side effects – it bred equally violent reactions that served to perpetuate some of the same attitudes they were trying to squelch. See also: Fundamentalists of all stripes.

I don’t believe that our future can be won with violent reactions on the geo-political front or on the socio-intellectual front anymore. What I do believe in is a taoist kind of sustainable and constant change and adjustment – short bursts of energy and readjustments that use the momentum of past actions, but that don’t get stuck and mired in blind conservatism, habit, dogma or laziness. A change that is cooperative and flexble, like a river wearing down rock. It will take enhanced awareness and diligence on our part in our daily lives and in our relationships, and an open-eyed acknowledgment of our collective past. It will take a willingness to engage in small acts of creation to counteract the destruction of the past and the constant decay and death that is a part of living. It will take stories of life and growth to encourage the life and growth itself. It will take…

(wait for it)

Atonement.

(groan)

So back to our corner of the world. A few weeks ago Artistic Director extraordinaire Jess Hutchinson forwarded me this white paper from a study on what the young leadership of non-profit organizations are up against.

It might be a bit dry, but I find it to be quite palate-cleansing after a week of blogosphere mud wrestling and theater URL cataloging, all mixed in with an ugly guilt over the sacrifices of the past. Given all this, reading the paper felt like downing a bottle of shaved ginger.

I’m going under for a few days while we tech How I Learned to Drive at Backstage Theatre Company, and then it’s back to developing a few more of these collaborative projects that we’ve been working on in the last few days. Sorry if I’m at all leaving you hanging, Dan, but I’ll pick up as soon as I can. So for now, I’ll leave you with some of the study’s general findings that are resonating with me like a Model-T with two bad spark plugs and a hangover:

Once young leaders gain entry and standing in their organizations, they are confronted with the realities of structure, power, accountability and culture that define organizational life.

Decision-making in non-profit social change organizations often lacks clarity and transparency.

Young leaders grapple with developing good models for exercising leadership, power and accountability.

Power and structure: who is accountable – and to whom – is part of the responsible exercise of power and leadership.

Young leaders are often disenchanted when there is a gap between an organization’s external values and its internal culture.

Balance between work and personal life remains a daunting challenge for young leaders in a culture still steeped in sacrificing all one’s time to the work.

Good mentors are hard to come by – and urgently needed – as we look toward the future of movement building.

There are specific complications in mentoring and support when leadership is being transferred from one generation to the next in organizations that include family members [e.g. some unions].

The lack of adequate mentorship and broader intergenerational dialogue means that important lessons of history and experience are inadequately transmitted, or are lost to a new generation.

[Young] leaders seem particularly eager to be good mentors to the next generation coming up after them.

Young leaders feel that the Baby Boom generation has cultivated relationships with funders that are not being passed on – and that they need assistance in making those connections.

In some regions of the country, funders were perceived as biased toward certain models of work to the detriment of new models, especially those conceived in communities of color.

There is no infrastructure to support the transition of older leaders, and no roles into which they can readily move.

The culture of transition should be supportive and affirming, not blaming and punitive. Smooth transitions can be helped by personal and organizational planning.

As they evaluate the lives and legacies of the Baby Boomers, and consider what their own lives and legacies might look like to subsequent generations, younger leaders are offering some new insights based on their own aspirations and experiences.

Young leaders are looking for balance and reconciliation with older generations.

“In the ‘40s and ‘50s, despite the oppression, there were things in place to rejuvenate the community that don’t exist now…we’re scrambling to create those mechanisms.”

“Our issues are always incredibly difficult to win. You have to be in it for the long haul if you ever want to see
a victory. I was just updating our victories and it stopped at 1999. And I was calling all my colleagues saying, ‘Didn’t we win anything in the last four years?’”

“Are people seeing results from their work? I mean, I know you see it to a certain extent but when you look at, kind of the societal issues and the kind of fight that’s out there, it’s kind of very disenchanting. And it’s like well, is this making a difference?”

“Everybody in nonprofits is talking about how this is the most difficult time they’ve ever seen. It’s a lot of pressure on us – and I have to talk to a lot of people to remind myself it’s not me – it’s not my fault.”

It wasn’t their fault either. That doesn’t mean it’s not our responsibility.

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