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The Art in the Business of Theater – Collaboration Tools and Technology and the Storefront Theater Movement
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Follow Up: The Tribe vs. the Macroeconomy

February 10, 2008 By: Nick Keenan Category: Community Building, Tools

I’m pumped for tonight.

This evening, New Leaf is embarking on something very different for us – we’re going to begin developing a play from scratch, using our lives, fears, and individual perspectives as source material.

The project originally began from a difficult point in New Leaf’s history, a night after a particularly difficult run through of The Permanent Way where we sat around a table at Ranalli’s and wrote our greatest fears as human beings down on the paper tablecloth in crayon. We’re kind of like kids when we get together, and crayon drawing is one of the most powerful ways we’re able to express ourselves.

Expressing our fears to each other gave them weight, and enabled us to gain insight into each other’s actions and the undertow of insecurity that led to those actions. It allowed us to become mentors for each other, and know when to push each other forward and provide encouragement or challenge. Expressing the fears also gave us some foothold against those fears, and plenty of raw material for our work. Knowing what was going on in each others’ inner lives allowed us to navigate each other more effectively and reduce the amount of confusion and unnecessary conflict in our company. It focused and sharpened the ensemble.

Personal lives often complicate a professional relationship, and that’s the reason creative tribes are difficult to put together. They only function on a foundation of profound trust and mutual respect. The way we are taught to operate is to hide our weaknesses, while the strong artistic choice often is to offer your throat to the world and dare the world to cut it. It’s surprising and exhilarating to display your identity and your perspective bare – the one you hide even from yourself – and it’s the core function of art. The tribe provides a collaborative environment that enables artists to do this and still maintain just enough safety net to keep pushing forward through the crushing insecurity that is generated by that level of honesty.

The support provided by a tribe is incredibly reassuring, because it has to be – it’s based on a family-type relationship that allows room for healthy and honest criticism based on years of shared experience. It also creates a people-centric co-prosperity that’s better than any pension plan you could ever hope for — Recessions come and go, but human beings, if they stay connected to each other, can maintain a stable existence of growth, pain, loss and happiness through harsh economic times. The tribe finds each other work and opportunities through lean times, and feeds resources, hopes, dreams and energy back to each other during those times when the manna rains from heaven. A tribe culture appreciates and understands your work from many perspectives, and they act as ambassadors of your work to find new clients and even new applications for your work. They find the doors that you haven’t been able to look for and they open them for you. It’s a culture that works for people more than the corporate model, because it places value on people rather than assets. It doesn’t have to convert human value into a monetary value first.

Scott over at Theatre Ideas has been plugging for a new model for a theater organization that will function more effectively to create exciting work than the regional theater model, and it’s a problem I’ve been trying to wrap my head around on the micro and the macro level. As excited as I am about the bottom-up approach of the tribe, there’s potential pitfalls for a tribalistic mindset in a globalistic environment. The potential price to pay is in the danger of groupthink and the difficulties involved in establishing a tribe of diverse backgrounds. It’s true that global environments like the American economic indicators like GDP haven’t been historically good at calculating the value of humanity because science and statistics haven’t really been able to develop solid objective calculation for subjective experiences like “happiness.” This flaw results in some pretty nasty side effects, like the artificial propping up of industries like Oil and Gas production or diamond mining which don’t accurately weigh in the costs of the human suffering involved in procuring them.


But a humanistic tribal mindset doesn’t completely solve the problem either: In 1972, Bhutan’s king decided to address the flaws of the GDP model by introducing his own Buddhist-influenced economic indicator: Gross National Happiness. For a country with few resources, a miniscule GDP, and no desire to modernize, this was kind of a no-brainer. GNH purported to measure and therefore encourage national wealth based on four indicators:

Promotion of equitable and sustainable socio-economic development, preservation and promotion of cultural values, conservation of the natural environment, and establishment of good governance.

Sound familiar?

The problem with this model (and the tribal model) is that it doesn’t have an built-in incentive to include everybody. Wikipedia continues the story of a dark underbelly that can accompany these utopian visions of freedom:

Critics allege that because GNH depends on a series of subjective judgements about well-being, governments may be able to define GNH in a way that suits their interests. In the case of Bhutan, for instance, they say that the government expelled about one hundred thousand people and stripped them of their Bhutanese citizenship on the grounds that the deportees were ethnic Nepalese who had settled in the country illegally. While this would reduce Bhutan’s wealth by most traditional measures such as GDP, the Bhutan government claims it has not reduced Bhutan’s GNH.

On a personal level, I can see the potential for New Leaf to revel in its own ideas and backgrounds and not seek out those diverse opinions into the tribe because they don’t resonate in the “right” way. I’m happy that we have a pretty progressive male / female mix and a long history of producing plays by lesser-known female playwrights without making a big brou-ha-ha about it, but at the same time I’ve been ashamed that as an organization committed to renewal we deal very little with the issues of poverty, segregation and gentrification that face Chicago. Part of that is that the neighborhood we serve is right in the center of high-income and overwhelmingly-white Lincoln Park, but that of course has historically been how tribes have protected themselves – by not interacting with the people that do not fit the mold of the tribe.

I think there’s a middle ground here that I desperately want to find. The tribe brings with it an innovative energy and the old “many hands make light work” approach to problem solving. But the top-down, GDP-lovin’, LORT approach knows exactly how difficult and draining it is to really represent an entire community. They get the angry letters, they pay the salaries, and they see the trend of a drying-out subscriber base. I think their history and their heavy infrastructure makes it difficult to redirect the sinking ship, even if they desire to do so.

But word-of-mouth movements can have an impact on these top-heavy systems that don’t quite work. What I think is possible is a way to focus bottom-up grassroots energy and access with high-level thinking and coordination that promotes cross-pollination of ideas and culture and transparency all around. A way to unite the tribes into coordinated strategy and continue to value their independence. I’d like to see a double-decker strategy for change that gets it done with a minimum of burn out. If that thought makes you tired, you need to get yourself a tribe to help you keep moving through the fatigue.

The first step for me is tonight… To lose all my marbles and lay it all out on the table and see where our hearts are, where our brains vibrate, and to see what images, music and text we can layer and mold to tell this story with all our being. The framework is as ugly as a blog post that compares storefront theater to the economics of Bhutan, but the final product… The final product has got my heart beating faster.

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Laughing Back

February 08, 2008 By: Nick Keenan Category: In a Perfect World, Teachable Moments

Action Figure SaysScott Walters has an interesting call-to-action post today which is an offshoot of one of the most promising sustainable and growth-ready models for a theater of the future: The Tribe.

The basic ideas at work here are similar to that of the ensemble, but with an added commitment to interpersonal development.

Traditionally, this is where the work gets subsidized by the members through their day jobs: they contribute their labor to the theatre gratis, and they pay their rent and put food in their stomach by selling their services in the marketplace. I think it is helpful to think of this as subsidy: the theatre’s members are subsidizing the theatre by not taking anything from the coffers…

… I am suggesting that the tribe create some sort of business that is staffed by the tribe members. Ideally, this would utilize the specific talents, theatrical or otherwise, of the group…

… But wait a minute. Do I really want to contribute to Corporate America? Hell yes I do. I consider the money I make to be the redistribution of income that our paltry income tax system doesn’t take care of. I consider this a contribution being made to the theatre, but instead of having to go hat in hand, we have them come to us wanting our product. What a great reversal!”

Here’s what my friends feel about working in corporate America: it’s empty. Another place to go where you try to avoid the people next to you. I think there’s a growing consensus not only in the arts or in the progressive movement that the corporate model is really only good at generating more income, it does very little else to raise the quality of life. To some individuals, the choice to join corporate america is to skewer one’s raw creativity and risk and exchange them for security. This is a choice that we are expected to make by our society, by our families, for our own good, and to become a professional artist isn’t necessarily frowned upon – it’s just odd behavior, like going off the grid. Just as damaging is the knee-jerk and insecure response from eternal bohemians – that joining that rat race equates to selling out.

I think Scott is opening a door here that leads to a third possibility, a possibility of building relationships that reaffirm the artists value to society. For the record, this is a value system held by Barack Obama and other presidential hopefuls. When corporations run artistic organizations, the result has typically been homogenization and nationalization of product. Broadway is only a small reflection of that… take a look at the dregs on TV after the WGA strike to see what a mess the profit model has done to that industry. Or music sales. The incentive is to create the next big thing for the whole country, and the models to create work that is successful in those terms, certainly

The fact is, Corporate America needs artists to help them feel/seem/be human again, and the country is ready to believe that message. The time has come for us to empower ourselves and become artistic consultants. It’s not selling out when you call the shots.

One such artistic entrepreneur is Sandy Marshall of the highly successful comedy troupe Schadenfreude. Sandy has really effectively retooled his comedy writing skills to an equally challenging purpose: tongue-in-cheek brand identity, copywriting, and web design. And I’m happy to disclose, I’m working with Sandy on some of his projects for some of the best pay I’ve ever experienced (more on that – and why I’m doing it – later. But all these relationship disclosures are becoming increasingly comical in a community so teensy that one can’t trip over a flying monkey without first disclosing a professional relationship).

To get a sense of Sandy’s approach to his corporate work, check out his video spot for camera-shy mortgage broker Dean Vlamis:

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No one in corporate america would think to sell themselves like this without artistic input. And yet, I think we can agree – it’s probably the most effective spot for a mortgage broker that you’ll ever see. That’s what we can sell to them – the strange and unintuitive ways that one can work an audience to build honesty and trust. We can sell them subtext. And we can also be proud of that profitable work, and bring the skills we learn in that endeavor back to our primary artistic endeavors… the ones that challenge us as artists. While we’re there, I’m sure we can pick up a couple donors and some young eager temps to boot. Go to the people, and bring the theater to them.

It’s important to mention here that Sandy continues to have a primary commitment to his work and his name whether he’s working on Schadenfreude or with a corporate client. If a corporate client begins to sway him from his mission as an artist or as a consultant (or as a human being), he lets them go, or more likely doesn’t take them on in the first place. Did you know you can do that? You can Fire a Client. Money doesn’t have to dictate everything, your priorities do. Selling out is a choice that we make for ourselves – and it’s a choice we can take back.

As far as my own involvement with Sandy’s company as a freelance web programmer, that role developed out of a set of skills that I had accrued and developed slowly and naturally in my regular theater work. I started out as a young and eager-to-please sound programmer, which gave me a rudimentary knowledge of how to tell a computer what to do. When New Leaf launched a website for the first time five years ago, I learned Cascading Style Sheets to help maintain the site. When The Side Project needed a website capable of lighting-fast and often weekly updates, I needed a simple system to do this in order to save time, so I learned dynamic web programming using PHP and mySQL, which pulls data from a central database to display on multiple pages. When I found out that my co-worker Patrick ran the website that had gotten me dozens of jobs across the country off of an archaic and glorified word processor document (hint: rhymes with “BluntPage”) that caused him about 10 hours of stress a week, I learned a lot more about PHP in order to pay him back for the opportunities and automate the job listing process.

All this is to demonstrate: We have a lot more skills than we give ourselves credit for. In my theater company, we have a history of people with day jobs in the branding, marketing, positioning fields, and so for a theater of our age, we’re (surprise!) pretty sophisticated branding thinkers. We got there by literally bringing home the books from the office. If you’re bored at work, use that time to use your work to benefit the life you actually care about. Or identify skills you wish you had and hit the library. Challenge yourself in manageable steps and mini-projects to build your power moves. If you’re capable of producing a show, you’re capable of working wonders for a corporate client who will pay you handsomely for that effort and fund your next project. If we accrue and develop skills that we need in theater (or in the corporate world), they’re not just valuable for theater… they’re valuable everywhere, and we can use that value to get what we want: a society that understands that art makes our lives better. Or fame and fortune, if that’s your bag.

Oh, and don’t forget: If you’re a non-profit, you’re still a non-profit. Start a personal LLC and become a donor to your company.

Doing corporate work can mean doing corporate work on your own terms. That’s how we keep ourselves from losing ourselves. It’s a new world out there, and it needs leaders who understand the human value that the arts generate, and they ain’t gonna come from the old leadership pools.

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Transparency

December 30, 2007 By: Nick Keenan Category: Community Building, In a Perfect World

I finally got around to catching up with Chris Piatt’s PerformInk analysis of the year in Blogs, Blogs, Blogs!, which is highly recommended reading for both theater community watchers and theater community builders. One paragraph struck me in particular:

Yet, despite its (at least for now) comparatively small readership, everyone in power fears the blogosphere for a different reason. Journalists can be scrutinized without sanction and—their source of real terror—their social station could eventually be taken by unpaid, untrained writers. Meanwhile, theatres and artists fear bloggers their P.R. machines can’t control. In this weak era for journalism, in which publicity and marketing departments are accustomed to driving news coverage, this is tantamount to Dodge City circa 1873.

I have been thinking a lot lately about the fear that most people have (and I share, to some extent) of engaging in public dialogue. Especially my theater friends who look at me funny when I say I’d like to show audiences the crazy argumentative design conversations we have. It feels like that fear is a part of a more general trend in America these days. The increasingly engaged blogging community has developed during a period of weaker-than-normal debate in the political sector and a good eight years of journalism that could-have-been-but-wasn’t. We’ve lost the habit of sorting through our values in public debate. Now, minds are made up before the conversation begins.

And as far as this blog goes, the impulse to write a blog that really analyzed the mechanism of theater seemed to awaken in me an overpowering and paranoid fear that my various employers and students and other theater companies would then know my thoughts and use them against me. Or lose faith in those ideas. Or find me in conflict of interest and blacklist me. There’s that fear that a transparent dialogue and open exchange of ideas will result in gossip, hurtful language and infighting. And it does, sometimes.

But that’s not the community that I moved across the country for – past New York, I might add. We’re capable of generating model theaters, and model theater organizations, and trend-setting work, so we should also be capable of vibrant blogging and reporting about that work. I agree with Chris here about the dubious character of anonymous posters – If a thought has value, it needs to be shared and tested with constructively critical thought, so that the idea can be strengthened and refined. Mutually beneficial conversations can be had when people take some ownership of their opinions and stand for something. With most critics’ wordcount limit, I think that the blogapalooza might be the place where these more complex ideas can be discussed, so I’m glad that theater reporters are among the first to jump into the game and provide some detailed analysis. It’s their game too.

That’s of course why none of us should be worried about this new public forum ripping our livelihoods away – there’s a difference between transparency and unfiltered opinionating, and that difference has value. Drawing connections and providing analysis that others are not equipped or unwilling to do has value. No matter what form we work in, or what our readership level is, if we are committed to creating the best work that we are capable of, we will always be rewarded by that work. If fear is allowed to get in the way of the work, the work will always suffer, and maybe that tells us something. Gapingvoid sums up the fear of transparency nicely:

Transparency’s a tricky one. Transparency relies on human beings, and human beings are generally a frickin’ nightmare.

But forget the hardcore mechanics of running a company for a minute. Let me ask you another question instead:

At the company you work for, how afraid is the average person of making a mistake? Of not being right? Of backing the wrong horse and being found out later?

And then there’s your answer. The less afraid he or she is, the more transparent your company can be, with itself and with the outside world. The more afraid he or she is, the more opaque you’ll have to remain.

The primary requirement for a transparent public discussion (or transparent management of the cultural institutions we get to play with) is disclosure of motives. We need to disclose not just what we want from the community and what we want to create in the community, but it’s also important for us to speak openly about the framework with which we see that community. For example, it’s interesting to see from Chris’ writing (especially his stellar TOC piece on McTheatre a few months back, duly reviewed by blogger Don Hall) an emerging framework of Big Producer Money vs. the interests of the underdog Storefront community. He’s right, of course – especially where City money is concerned, god help us. On the other hand, I think that framework makes the story about mortal combat between Wicked vs. Straw Dog, and that’s not always where I want to be thinking from, because that sure does look like a hopeless fight.

I’ll offer an alternative framework to the storefront woes these days that I’ve found to be more inspiring. My creative life has been in flux these days, and in the interest of full transparency, I’ve needed a more inspiring way to look at the situation to prevent the ever-lurking theater burnout from knocking on my door. I see Chicago theater as a unique community where at the end of the day, finances matter less than the artistic development of the work and the artists creating that work. The difficult pill for me to swallow is that great artists come here when they first start out, and they do five to ten years of work before they have the chops to make a living in another industry or in another city. Either that, or they keep developing forever, and here, that’s another form of success. It’s a public lab, where half-finished ideas get equal airtime and sometimes those ideas actually get developed and turned into really compelling stories. New ideas can be tried on a tiny budget. In Hollywood, half these ideas don’t get greenlit because failure means bankruptcy – what does get pushed forward are the sure crowd pleasers, but not necessarily the ideas that our society NEEDS. In New York, well god help me I don’t really understand New York, but it the work I’ve seen exported from New York and in New York is either the same sure thing McTheater or razor-sharp nihilism – hateful, despairing, and bitter art from people who have become disconnected from their homeland. Which, sure, these days… I’d like to become disconnected from my homeland.

In Chicago, we’ve got both of those types of shows, but we’ve also always had a third type – something that makes more wholly American than New York and Hollywood ever could. It’s a deep connection with ‘realness’, and it’s the same desire that drives us to retain our historic buildings but also renovate them and rebuild them. It’s the same vision that makes us want to both drive out the Bush administration at the same time we want to clean up the Chicago political machine. It’s the same awareness of our world that makes us want to desegregate our hometown and create theater that Looks like Chicago. It’s a kind of theater that wants to reclaim the word ‘homeland’ and make us feel proud of our Americanness again, and how we can make that pride up to the world. That connection with ourselves, our realness makes us capable of wonderfully and wholly American theater – Theater that deserves to be seen on an international level and draw international attention, and interact with other international theaters.

This is a framework where Chicago is not, and never will be, a second city. It is an Ambassador City. Why even bother with spinning the framework of the Chicago Theater landscape this way? It’s not to gloss over real problems. But it is to create a public idea that allows for growth. If you look at the sum total of theater PR in this city, and if you consider Chris’ McTheatre piece to be the most comprehensive appeal to the market to take action, I think the one-sentence perception that the public picks up is: “Good, local theater is never going to have a greater general value than Big Box Theater, so it needs to beg for City support or risk death.” That’s a distortion of Chris’ finer points, but it is what the headline tells you, and how the story spins. The PR spin I wish we were putting out there as a community is: “Theater has rich societal value, and this theater community, like other arts communities in town that have more public support, is garnering international praise without that funding. Chicago’s theater community is a key way Chicago can generate stronger international partnerships if it is treated as an export commodity.” Since PR is all about saturating a market with a unified message, if we want to really use PR to grow the entire community, we will need a common framework or vision that demonstrates rather than declares our value. We need a framework that allows us to grow, and recognize our own value.

Maybe this is all my personal PR machine talking, but I’m pretty confident that my ability to control public opinion about my own work is going on nil. More transparency: I clearly haven’t written in a while, and this blog was an opportunity to flex some pretty atrophied muscles. (I’m using the whole pig, but I’ll keep working on those run-on sentences). What I do know is that if you build a compelling idea, people will be compelled to build on that idea and generate real results, and a blog is a good place to test out those ideas that compel you.

One such idea that compels me: Maybe one opportunity we have with this blog-a-go-go is the ability to have a more transparent discussion about how to build Chicago theater’s reputation outside of the industry. Like with the Mayor. He has flunkies that read blogs. And he knows that there’s more to Chicago theater than New York exports, but he doesn’t yet know what Storefront theater can do for him. Yes, Broadway in Chicago has got his funding now. But if he gets his Olympics, someone should tell him that all those visitors ain’t gonna be all that compelled by Wicked.

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Go, qLab, Go!

November 04, 2007 By: Nick Keenan Category: Tools

qLabSpeaking of things that make us smile…

I was listening on NPR to Chazz Palminteri on his broadway debut of the one-man show that made him a household name, A Bronx Tale.

Lo and behold, A Bronx Tale is the second major broadway debut of the little sound playback program that could, qLab.

qLab’s main industry competitor is the old stalwart SFX (which was simple, quick, industry-wide, and somewhat affordable at $800 for a pro license plus $1600 on average for a dedicated computer to run the thing), and until about a year ago, qLab was still so buggy that it wasn’t a reliable substitute. Only difference now? First, it’s freaking FREE for basic features. Second, the small team of developers working on it basically non-stop have made it feature-rich and incredibly reliable (it helps that it runs on macs instead of frankenstein PCs), and now it even supports video playback. Third, did I mention that it’s free? There is no four. Fifth and last, qLab’s feature set now EXCEEDS *greatly* the old capabilities of SFX. To the point that when I need to program a show on SFX because that computer is available, I immediately start whining.

Yes, you heard me right. A Year and a half, and a buggy backwater project is now running the next big BROADWAY Show. It’s a proud day for the sound design community. And it couldn’t have happened to a better team of software developers.

And now if you’ll excuse me, I have to go preprogram my next qLab show, Butt Nekkid, opening soon at the Side Project.

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